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Title

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Service Director Contracts Partnerships and Procurement

Description

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We are looking for a Service Director Contracts Partnerships and Procurement to oversee and manage all aspects of contracts, strategic partnerships, and procurement activities within our organization. This executive-level role is responsible for developing and implementing strategies that ensure the effective sourcing of goods and services, the establishment and maintenance of key partnerships, and the negotiation and administration of contracts that support the organization’s objectives. The ideal candidate will possess a deep understanding of procurement best practices, contract law, and partnership management, as well as strong leadership and communication skills. The Service Director will collaborate closely with internal stakeholders, including operations, finance, legal, and executive leadership, to align procurement and partnership strategies with organizational goals. This role requires a proactive approach to risk management, supplier relationship management, and continuous process improvement. The successful candidate will be adept at identifying opportunities for cost savings, value creation, and innovation through effective contract negotiation and partnership development. Key responsibilities include leading a team of procurement and contract management professionals, developing policies and procedures to ensure compliance and efficiency, and representing the organization in high-level negotiations with suppliers and partners. The Service Director will also be responsible for monitoring market trends, evaluating supplier performance, and ensuring that all procurement and partnership activities adhere to ethical and legal standards. This position offers the opportunity to make a significant impact on the organization’s operational effectiveness and strategic growth. The ideal candidate will have a proven track record in contract management, partnership development, and procurement leadership, preferably within a complex or regulated industry. Strong analytical, negotiation, and interpersonal skills are essential, as is the ability to drive change and foster a culture of continuous improvement.

Responsibilities

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  • Lead and manage all contracts, partnerships, and procurement activities.
  • Develop and implement procurement and partnership strategies.
  • Negotiate, draft, and administer contracts with suppliers and partners.
  • Ensure compliance with legal, regulatory, and ethical standards.
  • Collaborate with internal stakeholders to align strategies with organizational goals.
  • Monitor supplier performance and manage key relationships.
  • Identify opportunities for cost savings and value creation.
  • Lead, mentor, and develop a high-performing team.
  • Develop and maintain procurement and contract management policies.
  • Represent the organization in high-level negotiations.
  • Analyze market trends and adjust strategies accordingly.
  • Drive continuous improvement in procurement and partnership processes.

Requirements

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  • Bachelor’s degree in business, law, supply chain, or related field.
  • Extensive experience in contracts, procurement, and partnership management.
  • Strong leadership and team management skills.
  • Excellent negotiation and communication abilities.
  • In-depth knowledge of contract law and procurement best practices.
  • Proven ability to develop and implement effective strategies.
  • Experience working with cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects and priorities.
  • High ethical standards and attention to detail.
  • Experience in a complex or regulated industry preferred.
  • Advanced proficiency in procurement and contract management software.

Potential interview questions

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  • Describe your experience managing contracts and procurement activities.
  • How have you developed and maintained strategic partnerships in previous roles?
  • What strategies have you used to achieve cost savings and value creation?
  • How do you ensure compliance with legal and ethical standards?
  • Describe a challenging negotiation you led and its outcome.
  • How do you foster collaboration between procurement and other departments?
  • What tools or systems have you used for contract management?
  • How do you stay informed about market trends and supplier performance?
  • Describe your leadership style and approach to team development.
  • How do you handle conflicts with suppliers or partners?
  • What continuous improvement initiatives have you led in procurement?
  • How do you prioritize competing demands in a fast-paced environment?